IDP recently completed the development of a new web site for USA800. USA800 is the largest US based, 100% employee-owned, inbound customer contact center employing 1,000+ employee owners at its three Midwest based contact center locations. For more than 30 years, USA800 has been providing inbound sales, customer care and technical support functions across a cross section of industries including: Catalong/On-line Retail, Consumer Goods, Communications, Education, Financial Services, Government, Healthcare, Insurance, Not for Profit and Utilities. USA800 has been named as one of the TOp 50 Inbound Call Centers by Customer Interaction Magazine.
The new USA800 web site runs on content management software. The CMS software allows USA800 to manage and maintain their own web site. Full client control of adding and removing pages, updating navigation and drop downs, adding and removing content, adding and removing images and updating the keywords. The new home page features a content rotator at the top that is search engine friendly and editable by the client thru the CMS software. The contact request forms are connected to Salesforce.com via custom programming with the Salesforce API. The new web site features a new Human Resources section. The new HR center allows applicants to apply online, allows HR to post jobs, applicants are stored in a database, HR can view and manage applicants via the CMS software.
Contact Kansas city web design firm IDP for a web design consultation and proposal on your web application project. IDP puts the web to work for YOUR business.